02 Oct 2024
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September MVC Workgroups Highlight Initiatives for COPD Readmissions, Health Equity

September MVC Workgroups Highlight Initiatives for COPD Readmissions, Health Equity

October 2, 2024 | 0 Comments | , , , ,

Since its founding, a core component of MVC’s strategy has been organizing opportunities to collaborate with and learn from peers, leading to the ongoing facilitation of MVC workgroups. MVC has hosted workgroup presentations twice per month in recent years, and this year’s workgroups are focused on six topic areas: post-discharge follow-up, sepsis, cardiac rehabilitation, rural health, preoperative testing, and health in action. Going forward, MVC will publish a monthly blog to highlight key takeaways and shared resources from the prior month’s presentations. In doing so, all MVC members and partners may utilize and benefit from the content regardless of their live participation.

September Post-Discharge Follow-Up Workgroup

MVC hosted a post-discharge follow-up workgroup on Sept. 10 featuring a presentation by Brian Leideker, RRT, COPD Navigator for Trinity Health Oakland Hospital. Leideker’s presentation summarized Trinity Heath Oakland Hospital’s progress since initiating an A3 COPD readmission committee in June 2021, including the key interventions their team has implemented to date.

One initial intervention was the hiring of a COPD navigator. Leideker described how his unique role as a respiratory therapist involved in case management has allowed him to be “a middleman between respiratory physicians and other entities trying to deliver and support services” for COPD patients.

Following several root cause analyses, the COPD committee identified that nearly 90% of patients readmitted for COPD at Trinity Health Oakland Hospital had an interruption in intended continuation of pharmacotherapy and/or non-pharmacotherapy treatments. This finding encouraged Leideker’s team to work to improve the education of patients, providers, and the greater healthcare community on ambulatory treatment for COPD as well as reviewing the testing and documentation needed to ensure coverage of durable medical equipment (DME) post-discharge.

With the help of an MVC custom analytic report, Leideker was able to trend DME utilization rates for patients hospitalized with COPD since the initiation of these interventions, as seen in Figure 1.

Figure 1. Annual Select* DME Utilization Rates During the Index and 30-Day Post-Discharge Period Among Patients Hospitalized for COPD at Trinity Health Oakland (2020-2023)**

Generally, the utilization rate of post-discharge non-bi-level home ventilators (E0466) was found to increase over time, while bi-level home ventilator (E0470) utilization has decreased. Leideker noted that this was somewhat expected since patients routinely report difficulty with the utilization of bi-level home ventilators (BiPAP) and often move on to non-bi-level home ventilators (CPAP). Additionally, based on Trinity Health Oakland’s internal analyses as of May 2024, their COPD three-day readmission rates have been reduced to <18% for all payers.

Sept. 10 Post-Discharge Follow-Up Workgroup

September Rural Health Workgroup

MVC hosted a rural health workgroup on Sept. 26 featuring a presentation by Brent Mikkola, MBA, PMP, Manager of Community Health at MyMichigan Health. Mikkola’s presentation summarized MyMichigan Health’s approach to developing a strategic plan for health equity and an overview of some specific community programs currently in place. MyMichigan Health’s phased approach to integrating health equity is currently focused on evaluating social determinant of health (SDoH) opportunities in an “assess, analyze, and address” model.

Some unique community partnerships that resulted from this process include:

  • Gratiot County Public Transit voucher program
  • Rx 4 Health – partnership with Michigan State Extension and specific grocery suppliers including SpartanNash, SaveALot, and Meijer
  • Food Pharmacies & Weekend Kits - partnership with the Greater Lansing Food Bank and the Food Bank of Eastern Michigan
  • Bridge to Belonging - virtual series on loneliness and social connection
  • Continuing Care Clinic Pilot with Community Health Workers (CHWs)
  • Intervention for Nicotine Dependence: Education, Prevention, Tobacco and Health (INDEPTH) Suspension Diversion Program

In addition to developing a strategic framework for reporting and developing objectives around health equity, Mikkola described how MyMichigan Health delved into the data collection, analysis, and quality improvement work surrounding health equity. For example, after initially integrating CHWs into community practices and inpatient services, MyMichigan Health further integrated CHWs following the WHO’s CHW Lifecycle Approach, as seen in Figure 2.

Figure 2.

CHWs have become instrumental to MyMichigan’s assessment of SDoH as required by CMS and JCAHO mandates by filling gaps in system workflows and in the expansion of the Continuing Care Clinic Pilot. To date, nearly 500 well visit appointments have been completed by CHWs at MyMichigan. Of those patients, 34% were identified as having SDoH needs and 50% of those needs have now reportedly been met through connections to community support services.

To learn more about the efforts showcased by Trinity Health Oakland and MyMichigan Health, or to view past workgroup presentations, visit MVC’s YouTube channel here.

October’s workgroups will include a health in action presentation on Oct. 8 about the University of Michigan’s Hospital Care at Home program, as well as a sepsis presentation on Oct. 17 by Garden City Hospital. You can view the complete 2024 calendar of events and register for workgroups here. To learn more about MVC workgroups or other presentation opportunities, contact the MVC Coordinating Center by emailing us here.

16 Nov 2023
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MVC Celebrates National Rural Health Day with MyMichigan Workgroup Presentation

MVC Celebrates National Rural Health Day with MyMichigan Workgroup Presentation

November 16, 2023 | 0 Comments | , , ,

Today is National Rural Health Day. Since 2010, the National Organization of State Offices of Rural Health set aside the third Thursday of every November to highlight the unique healthcare challenges facing residents within rural communities and celebrate providers who deliver innovative, affordable, and coordinated rural healthcare. MVC’s current membership includes 44 hospitals based in rural communities, 22 of which are designated as Critical Access Hospitals (CAHs). In tribute to National Rural Health Day and the needs of its growing rural membership, MVC hosted a special rural health workgroup yesterday.

The workgroup featured a guest presentation by Stephanie Pins, MSA, CPHQ. Pins is the Director of Quality, Risk, and Compliance for MyMichigan Medical Center Sault, formerly War Memorial Hospital, and is co-leading the Health Equity Council for MyMichigan Health. She led the creation of a transportation program for War Memorial Hospital by working with local transportation companies and applying for grants to cover the cost of the program.

This guest presentation focused on how MyMichigan is supporting rural communities through their Non-Emergency Medical Transportation (NEMT) Project, and the steps their team took to develop this program. Beginning in 2024, CMS will require that hospitals screen admitted patients for five social determinants of health (SDOH) domains. One of those five required domains is transportation needs since access to transportation and distance to care have a significant impact on healthcare outcomes.

MyMichigan Medical Center Sault primarily services the very rural communities of Chippewa, Luce, and Mackinac counties, located in the eastern Upper Peninsula of Michigan. A resident of Drummond Island—part of Chippewa County—may have to drive as many as 70 miles each way to get to an appointment at MyMichigan Medical Center Sault. Limited vehicle access in this part of the state was highlighted recently at MVC’s fall collaborative-wide meeting; the eastern Upper Peninsula had some of the highest rates in the state for housing units with no vehicle (Figure 1).

Figure 1.

While presenting, Pins emphasized that once MyMichigan identifies a need through screening, the next step is to find a way to connect those patients with the assistance they need to access medical care. One transportation solution utilized by MyMichigan Medical Center Sault is the Road-to-Recovery program, offered in partnership with McLaren Northern Michigan in Petoskey. The MyMichigan Medical Center Sault location offers some oncology cancer treatment services, but not radiation, so patients may need to travel to Petoskey—a distance of over 90 miles—to receive radiation therapy as part of their cancer treatment. The fully funded Road-to-Recovery program is available five days a week free of charge to anyone in the eastern Upper Peninsula. A hospital-owned van is driven by a volunteer driver from the MyMichigan Medical Center Sault location to scheduled pick-up locations along the I-75 corridor to Petoskey. Service times are coordinated with McLaren Northern Michigan’s oncology group so all the patients using this service have aligned appointment times. Pins shared that one noteworthy ancillary benefit of this program has been the peer support and relationship building that resulted from patients traveling together for extended periods while going through a similar treatment experience.

A second transportation solution utilized by MyMichigan Medical Center Sault is the Rides-to-Wellness Program, a partnership effort with local transportation companies and Connect UP. Patients can use this service to travel to other appointments or patient care services and serves as a critical stopgap in ensuring patients have somewhere to turn for time-sensitive transportation needs. Pins shared that the patient testimonials from those utilizing the service are helpful evidence of its value to the eastern Upper Peninsula (Figure 2).

Figure 2.

MyMichigan Medical Center Sault identified several lessons learned from delivering its Rides-to-Recovery Program over the last 10 years and applied many of those lessons to the development of its more recent Rides-to-Wellness Program. Pins also shared several tips for starting similar hospital-based transportation support programs at other locations throughout the state (Figure 3).

Figure 3.

Those who missed the workgroup and would like to learn more about these two programs, how they are managed, and how they were developed can review the full recording here. MVC is excited to offer a new rural health workgroup series quarterly in 2024. Contact MVC if you are interested in receiving invitations to those workgroups.

10 Aug 2023
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MVC Rural Health Meeting Summary: Delivering Value in Rural and Northern Michigan

MVC Rural Health Meeting Summary: Delivering Value in Rural and Northern Michigan

August 10, 2023 | 0 Comments | , ,

This Wednesday, the Michigan Value Collaborative (MVC) held its first collaborative-wide rural health meeting for members. With over 50 participants representing rural and critical access hospitals (CAH), physician organizations (POs), and participating quality networks, this virtual meeting was dedicated to discussing the unique quality improvement efforts and challenges that exist within rural healthcare.

MVC Director Hari Nathan, MD, PhD, kicked off Wednesday’s meeting with an update from the MVC Coordinating Center (see slides). Honoring MVC’s 10-year anniversary, Dr. Nathan highlighted important milestones from the last decade that contributed to MVC’s continued efforts to deliver high-value healthcare in all areas of Michigan. Dr. Nathan shared updates pertaining to the launch of MVC’s new emergency department (ED)-based episodes, the recent addition of a CAH comparison group in its reporting, expanded CAH membership (Figure 1), and MVC’s plan to offer a rural health workgroup series in 2024.

Figure 1.

Following Dr. Nathan’s introduction and collaborative-wide updates, MVC Senior Analyst Julia Mantey, MPH, MUP, provided an in-depth presentation of MVC’s new ED-based episodes, which were developed in collaboration with the Michigan Emergency Department Improvement Collaborative (MEDIC). Read this recent blog post for more information on MVC’s ED-based episode structure and utilization or view Ms. Mantey’s slides here.

After introducing the components of MVC’s ED-based episodes, Ms. Mantey presented an unblinded data session illustrating ED-based episode data for MVC’s rural hospital members. When considering both rural non-CAH ED-based episodes and CAH ED-based episodes, chest pain was the most frequent condition observed. Due to its high volume in the ED, MVC produced unblinded rural hospital data using ED-based episodes for 30-day secondary ED visits among patients with a primary diagnosis of chest pain. In analyzing this data, MVC analysts discovered a correlation between patient follow-up rates and 30-day secondary ED visit rates. Patients who receive follow-up care are less likely to return to the ED in the 30 days following their initial index discharge, and the rate of secondary ED visits is smallest among patients who received follow-up care within one week of discharge (Figure 2).

Figure 2.

Following the unblinded data presentation, MVC received input from participants about additional analyses that would be useful, such as evaluating the correlation between the availability of nearby urgent care facilities and the rates of primary and secondary ED visits. Such suggestions were noted as MVC works to expand its CAH and ED-based episode data reporting.

Following the unblinded data session, Ross Ramsey, MD, CPEM, FAAFP, President and Chief Executive Officer of Scheurer Health, delivered a presentation on common rural health challenges and Scheurer Health’s recent efforts to improve the quality of care for its rural population. Dr. Ramsey emphasized that rural areas are associated with higher poverty rates, larger proportions of elderly individuals, a higher percentage of patients who are uninsured, and a higher prevalence of chronic health problems such as substance abuse and illnesses related to environmental exposures. Dr. Ramsey highlighted several focus areas at Scheurer Health to improve the value of care for its patients: wellness visits, transitional care management, remote patient monitoring, and ED follow up. As seen in Figure 3, Scheurer Health increased wellness visit participation by 32.8% over the last six years. For more details about Scheurer Health’s strategies and success stories, view Dr. Ramsey’s slides here.

Figure 3.

After Dr. Ramsey’s insightful presentation, MVC welcomed Mariah Hesse, MSN, CENP, President of the Michigan Critical Access Hospital Quality Network (MICAH QN) and Chief Nursing Officer at Sparrow Clinton Hospital. Her presentation (see slides) provided an overview of core components of the quality network, highlighting its foundational pillars of success (Figure 4), in addition to featuring the network’s accomplishments and the benefits of participation by Michigan’s 37 CAHs. MICAH QN ensures representation for CAHs on national and state committees and serves as a resource to Michigan CAHs on performance improvement tools and measures. Her presentation also referenced several key priorities for healthcare in rural Michigan, such as meaningful benchmarking focused on outpatient care, recovery from challenges experienced during the pandemic, and improving healthcare access and equity.

Figure 4.

MVC looks forward to continued partnership with members based in rural communities to support the delivery of sustainable, high-value care through high-quality data analytics, collaboration, and innovation.

The slides from Wednesday’s meeting have been posted to the MVC website and a recording of the meeting is available here. If you have questions about any of the topics, contact the MVC Coordinating Center. MVC’s next collaborative-wide meeting will be in person on Friday, October 20, 2023, in Lansing, MI.

04 May 2023
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MVC Announces Summer Date for New Virtual Rural Health Meeting

MVC Announces Summer Date for New Virtual Rural Health Meeting

May 4, 2023 | 0 Comments | ,

MVC will host a special virtual event this summer for its rural and northern Michigan members. The new MVC Rural Health Meeting is modeled after MVC’s collaborative-wide meetings that are offered in person in the spring and fall. This tailored member meeting differs in that its guest speakers and unblinded data presentations will focus on the unique challenges and opportunities in delivering value-based healthcare in rural or low-density communities. The event will take place over Zoom on Wednesday, August 9, 2023, from 10 a.m. - 12 p.m.

The Collaborative has diversified in recent years with the addition of more rural-based hospitals and physician organizations as well as more representation throughout Northern Michigan, including critical access hospitals. These sites play an integral role in the health system and have a unique care delivery experience.

According to the Centers for Medicare and Medicaid Services (CMS), rural providers have higher performance quality measures than their urban counterparts in areas such as safety, community engagement, efficiency, and cost reduction. At the same time, however, they also face unique challenges related to low patient volumes, higher rates of chronic disease, insufficient workforce recruitment and retention, and low reimbursement rates, among others.

It is these unique strengths and challenges that will be the focus of the August 9 agenda, along with unblinded MVC data that caters to priority conditions and areas of care for rural providers. If your hospital or physician organization is interested in presenting on a recent rural health initiative or would like to request data on a specific area of care, please contact the MVC Coordinating Center 

04 Aug 2022
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MVC Launches New Push Report on ED and Post-Acute Care Use

August 4, 2022 | 0 Comments | , , ,

The emergency department (ED) is a unique and critical component of the healthcare system in the U.S., treating acute injuries or illnesses and acting as a safety net for patients who are uninsured or low income. ED visits are also very expensive, and that spending is growing according to a recent retrospective study of ED trends. This week the Michigan Value Collaborative (MVC) is distributing its newest push report on ED and post-acute care (PAC) utilization to support members' efforts in this space.

Since the ED serves as a safety net for patients experiencing barriers to healthcare access, the Coordinating Center report purposefully integrates measures tied to social determinants of health and health equity. Reports contain a patient population snapshot table showcasing several patient characteristics by payer (see Figure 1), including age, race, comorbidities, zip code, dual-eligibility status, and economic distress scores. Dual-eligible patients are those who qualify for both Medicaid and Medicare; these patients tend to have a higher prevalence rate for chronic conditions, disabilities, and other care needs that substantially increase healthcare utilization.

Figure 1.

Economic distress scores range from 0-100 with a higher score indicating greater economic distress. These scores come from the Economic Innovation Group’s Distressed Communities Index (DCI), which is derived from the U.S. Census Bureau’s Business Patterns and American Community Survey. The DCI combines seven complementary economic indicators (see Figure 2) to provide a single, holistic, and comparative measure of economic well-being across communities in the U.S. In MVC’s report, there is a proportion of patients living in an “at-risk” or “distressed” zip code across all payers, as classified by the DCI. However, as the literature often indicates, the Medicaid population has the highest average distress score and a larger proportion of patients living in an “at-risk” or “distressed” zip code.

Figure 2.

The bulk of MVC’s latest report aims to provide its members with more granular insights into PAC utilization in the 30-day post-discharge period than is available on the MVC registry. Using index admissions for medical conditions from 1/1/18 through 12/31/20, the report focuses predominantly on ED utilization, which is categorized as either “ED to Home” or “ED to Readmission.” ED to Home represents ED visits that do not occur on the same day as readmission, and ED to Readmission refers to those visits occurring on the same day as readmission.

The report includes figures illustrating trends in 30-day ED to Home rates between 2018 and 2020, top reasons for ED visits at a given hospital, the number of ED to Home visits within 30 days post-discharge, the number of days until the first ED visit post-discharge, the ED to Home rate and the breakdown of total PAC spending for a hospital’s three highest-volume conditions, and the average ED facility payment. MVC included the following payers in this report: Blue Cross Blue Shield of Michigan (BCBSM) PPO Commercial, BCBSM Medicare Advantage (MA), Blue Care Network (BCN) HMO Commercial, BCN MA, Medicare Fee-for-Service, and Medicaid.

Overall, the MVC report confirms published findings that Medicaid patients utilize the ED at a higher rate than patients insured by other payers. The Coordinating Center also finds that ED use differs between types of providers. For acute care hospitals, for example, over half of ED visits occur on the same day as readmission, whereas these visits account for 40% at Critical Access Hospitals (CAHs).

MVC also finds that ED to Home visits most often occur once in the 30 days following discharge for most of the collaborative (see Figure 3). There are some members, however, with three or more ED to Home visits within the 30-day post-discharge period.

Figure 3.

The Coordinating Center envisions this report being of particular importance to its CAH members, whose structures, services, and patient populations make the ED and PAC a top priority. As such, MVC prepared versions of this report for both CAHs and acute care hospitals using their respective comparison groups throughout. In other words, the CAH version of the report includes comparison points for all other CAHs in the collaborative. Acute care hospitals can see their traditional collaborative-wide and regional comparison data, not including hospitals with a CAH designation.

As members review and discuss the findings in their report(s), MVC encourages providers to utilize the Michigan Emergency Department Improvement Collaborative (MEDIC), which is dedicated to improving the quality of ED care across the state of Michigan. In addition, if members wish to discuss additional custom analyses on ED and PAC utilization, please contact the MVC Coordinating Center at michiganvaluecollaborative@gmail.com.

16 Jun 2022
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New MVC Northern Summer Meeting Planned for August

New MVC Northern Summer Meeting Planned for August

June 16, 2022 | 0 Comments | , ,

MVC will launch a new in-person event this summer when it hosts members and speakers from Northern Michigan. This new MVC Northern Summer Meeting is modeled after the collaborative-wide semi-annual meetings, but it aims to focus on unique challenges and opportunities in delivering healthcare in this part of the state. The event will take place on August 18, 2022, from 12-5 p.m. at the Great Wolf Lodge in Traverse City, MI.

As MVC has gained new members, it has also diversified with the addition of more rural and critical access hospitals. These types of sites – many of which are located in the upper peninsula or northern half of the lower peninsula – play an integral role in the health system and have a unique care delivery experience. According to the Centers for Medicare and Medicaid Services (CMS), these types of hospitals have higher performance quality measures than their urban counterparts for areas such as safety, community engagement, efficiency, and cost reduction. At the same time, however, they also face unique challenges related to low patient volumes, higher rates of chronic disease, insufficient workforce recruitment and retention, and low reimbursement rates, among others.

It is these unique strengths and challenges that will be the focus of the day’s agenda, which will include speakers representing area hospitals, rural health organizations, community agencies, and the MVC Coordinating Center. The event’s keynote speaker will be Crystal Barter, MSA, Director of Programs and Services for the Michigan Center for Rural Health. Her presentation on “Michigan’s Rural Health Landscape: Challenges and Opportunities” will set the stage for the afternoon and be followed by speakers on specific topics, such as Hospital at Home care models and the aging population.

The other speakers include Stephanie Pins, MSA, Director of Quality Management, Risk, and Compliance, and Kristine Boyer, MSN, RN, Clinical Quality Manager, of MyMichigan Medical Center - Sault; Dr. Aditya Neravetla, MD, Chief Medical Officer at Munson Healthcare Grayling Hospital; and Jenna Lindholm, RN, CCM, Clinical Quality Supervisor at the Region 9 Area Agency on Aging.

The MVC Coordinating Center will also provide its latest updates as well as unblinded data to encourage member collaboration. The event includes dedicated networking sessions at the start and end of the day’s agenda when members can compare notes and glean ideas from peers.

MVC distributed invitations to northern members at the beginning of June and plans to share the full agenda with additional event specifics in the coming weeks. Those members who received invitations are encouraged to RSVP now.

If you have any questions about the upcoming event, contact the MVC Coordinating Center at michiganvaluecollaborative@gmail.com.

17 Feb 2022
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MVC Shares New Pneumonia Push Report with Hospitals

February 17, 2022 | 0 Comments | ,

The Michigan Value Collaborative (MVC) introduced its first ever pneumonia push report this week when the Coordinating Center shared individualized reports with 89 hospitals across Michigan. This report was created in response to member interest and incorporated 30-day claims-based episodes with index admissions from 1/1/18 – 12/31/20 for the following payers: Medicare FFS, Blue Cross Blue Shield of Michigan (BCBSM) PPO Commercial, Blue Care Network (BCN) Commercial, BCBSM MA, BCN MA, and Medicaid. Reports were created for all MVC member hospitals that had at least 11 pneumonia episodes per year in 2018, 2019, and 2020.

One goal for this report was to provide data that would be useful for a broad range of MVC’s increasingly diverse membership. Critical Access Hospitals (CAHs), for example, are some of MVC’s newest members and differ in several meaningful ways from other hospitals in the collaborative. Therefore, MVC distributed two different versions of the pneumonia report in order to refine comparison groups and provide a more tailored view of the data. As a result, 81 general acute care hospitals received a pneumonia report comparing their performance to 1) all other eligible general acute care hospitals in the collaborative and 2) acute care hospitals in their geographic region. The second version of the report was shared with eight eligible CAHs, which compared their performance to other MVC CAHs. By providing hospitals with tailored comparison groups when appropriate, MVC hopes to strengthen the usability of its claims-based data to inform quality improvement initiatives.

After much consideration, the MVC team decided to remove any pneumonia episodes containing a confirmed diagnosis of COVID-19 (U07.1) in the first three diagnosis positions of an inpatient facility claim from this report. Members can now replicate this approach on the MVC registry for episodes from April 2020 or later using the new COVID-19 filter, which allows users to include or exclude episodes that contained an inpatient facility claim with a confirmed COVID-19 diagnosis. For the purposes of this push report, the Coordinating Center further excluded all pneumonia episodes from March 2020 in order to remove COVID-19 hospitalizations that occurred in Michigan before an official COVID-19 diagnosis code was available and were coded as pneumonia.

Measures included in the pneumonia report were trends in average price-standardized risk-adjusted total episode payments, average index length of stay, index in-hospital mortality rates, trends in 30-day readmission rates, rates of 30-day post-acute care utilization, and rates of seven-day outpatient follow-up. Overall, the Coordinating Center found that the in-hospital mortality rate for both groups of hospitals was about 2%. One noticeable difference between the two report groups was that CAHs had a shorter average length of stay for index pneumonia hospitalizations (4.6 days, see Figure 1) than general acute care hospitals (5.8 days, see Figure 2).

Figure 1. Average Index Length of Stay at CAHs

Figure 2. Average Index Length of Stay at Acute Care Hospitals

Post-acute care utilization rates were stratified by emergency department (ED), home health, rehabilitation, and skilled nursing facility (SNF). In general, the most frequently utilized category of post-acute care for pneumonia episodes was home health at a rate of 20% for acute care hospitals (see Figure 3) and 24% for CAHs (see Figure 4). Furthermore, there was wide variability in seven-day outpatient follow-up rates for both types of hospitals, but the average for acute care hospitals was higher at 39.7% (see Figure 5) compared to 24.4% (see Figure 6) for CAHs.

Figure 3. 30-Day Post-Acute Care Utilization Rates at Acute Care Hospitals

Figure 4. 30-Day Post-Acute Care Utilization Rates at Critical Access Hospitals

Figure 5. Seven-Day Outpatient Follow-Up Rates at Acute Care Hospitals

Figure 6. Seven-Day Outpatient Follow-Up Rates at Critical Access Hospitals

By understanding the unique needs of its members, MVC can improve future reports for use in quality improvement activities. If your hospital is interested in sharing feedback about the new pneumonia report or has a specific follow-up request, please reach out to the Coordinating Center at michiganvaluecollaborative@gmail.com.

16 Sep 2021
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Approach to quality improvement unique for rural hospitals

Approach to quality improvement unique for rural hospitals

September 16, 2021 | 0 Comments | , ,

Quality improvement is a key effort for healthcare systems and a driving force behind the work of the Michigan Value Collaborative. It is also an increasingly complex task with significant implications. Not surprisingly, quality improvement is not a one-size-fits-all approach, with the challenges impacting hospitals varying significantly by factors such as size and location. This variability showcases the importance of sharing tailored resources among Collaborative members.

Critical-access hospitals (CAHs) are the newest type of members to join the Collaborative. They play an important role in the healthcare system by caring for rural patients who might not otherwise have access to inpatient services. Defined as hospitals maintaining no more than 25 acute care beds and located more than 35 miles from the nearest hospital, they are unique in their populations, services, and structure. The majority of their patients would have to drive 30 minutes or more for an alternative hospital, and many communities have no alternative. Their offerings and size are reflective of the communities they serve, with services such as emergency care, inpatient care, laboratory testing, rehabilitation, long-term care, maternity care, home health care, and even primary care. As a result, their capacities, priorities, and challenges differ from those of their larger colleagues, as do their quality improvement efforts.

For example, a 2015 report from the National Quality Forum titled, “Performance Measurement for Rural Low-Volume Providers,” highlights several challenges to quality improvement in rural areas including fewer providers, lack of information technology, and fewer people to share the workload. Furthermore, rural hospitals often don't meet patient volume thresholds that are required for meaningful comparative analyses. It is critical, therefore, that CAH facilities are connected to resources tailored to their circumstances. One such resource is the 2021 Small Rural Hospital Blueprint for Performance Excellence and Value, produced by the National Rural Health Resource Center.

The purpose of this Blueprint is to aid rural hospital leaders in taking a comprehensive systems approach to quality improvement using factors and strategies relevant to small rural hospitals. Guided by the components of the Baldrige Framework that first took hold in healthcare over 20 years ago, the Blueprint outlines typical challenges, factors for success, and relevant resources for seven key inter-linked focus areas (see Figure 1): leadership; strategic planning; patients, partners, and communities; measurement, feedback, and knowledge management; workforce and culture; operations and processes; and impact and outcomes.

Figure 1.

The Blueprint also incorporates specific comments and feedback shared during the Small Rural Hospital Performance Excellence Summit that was held in the spring of 2021. For instance, within the section on leadership, the Blueprint suggests that educating and engaging the CAH’s board members on healthcare trends and issues is a critical factor of success, in large part because board members in rural areas often do not have a healthcare background. A quote from the Summit on this issue reads, “changes in healthcare are complicated, particularly for those that don’t spend all day every day focused on it.” The Blueprint then recommends resources listed in its appendix that are specifically designed for engaging CAH board members. In addition, a full companion resource focused on related strategies and resources for state flex programs is also available.

CAHs are an important piece of the healthcare puzzle and, like their larger colleagues, they stand to benefit significantly from quality improvement efforts. In fact, an October 2019 CMS fact sheet, “CMS Hospital Value-Based Purchasing Program Results for Fiscal Year 2020,” looked at adjustments made for Medicare payments to hospitals based on their performance on a set of quality measures. Compared to urban hospitals, rural and smaller hospitals generally performed better in both efficiency and cost reduction, among other areas.

The MVC Coordinating Center established regions within its membership in order to help hospitals network and share practices with their peers. Many of the CAH members within the Collaborative operate in region 1 in the northern parts of the state, and a regional networking event was held for region 1 earlier this week. The Coordinating Center is proud of its diverse membership and continues to encourage facilities and POs to leverage the knowledge of peers who operate in a similar capacity so that, together, members can improve the value of healthcare for Michigan patients. If your facility or PO is utilizing a resource that would benefit the work of a peer institution, please contact the Coordinating Center at michiganvaluecollaborative@gmail.com so it may be shared with the Collaborative.