16 Nov 2023
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MVC Celebrates National Rural Health Day with MyMichigan Workgroup Presentation

MVC Celebrates National Rural Health Day with MyMichigan Workgroup Presentation

November 16, 2023 | 0 Comments | , , ,

Today is National Rural Health Day. Since 2010, the National Organization of State Offices of Rural Health set aside the third Thursday of every November to highlight the unique healthcare challenges facing residents within rural communities and celebrate providers who deliver innovative, affordable, and coordinated rural healthcare. MVC’s current membership includes 44 hospitals based in rural communities, 22 of which are designated as Critical Access Hospitals (CAHs). In tribute to National Rural Health Day and the needs of its growing rural membership, MVC hosted a special rural health workgroup yesterday.

The workgroup featured a guest presentation by Stephanie Pins, MSA, CPHQ. Pins is the Director of Quality, Risk, and Compliance for MyMichigan Medical Center Sault, formerly War Memorial Hospital, and is co-leading the Health Equity Council for MyMichigan Health. She led the creation of a transportation program for War Memorial Hospital by working with local transportation companies and applying for grants to cover the cost of the program.

This guest presentation focused on how MyMichigan is supporting rural communities through their Non-Emergency Medical Transportation (NEMT) Project, and the steps their team took to develop this program. Beginning in 2024, CMS will require that hospitals screen admitted patients for five social determinants of health (SDOH) domains. One of those five required domains is transportation needs since access to transportation and distance to care have a significant impact on healthcare outcomes.

MyMichigan Medical Center Sault primarily services the very rural communities of Chippewa, Luce, and Mackinac counties, located in the eastern Upper Peninsula of Michigan. A resident of Drummond Island—part of Chippewa County—may have to drive as many as 70 miles each way to get to an appointment at MyMichigan Medical Center Sault. Limited vehicle access in this part of the state was highlighted recently at MVC’s fall collaborative-wide meeting; the eastern Upper Peninsula had some of the highest rates in the state for housing units with no vehicle (Figure 1).

Figure 1.

While presenting, Pins emphasized that once MyMichigan identifies a need through screening, the next step is to find a way to connect those patients with the assistance they need to access medical care. One transportation solution utilized by MyMichigan Medical Center Sault is the Road-to-Recovery program, offered in partnership with McLaren Northern Michigan in Petoskey. The MyMichigan Medical Center Sault location offers some oncology cancer treatment services, but not radiation, so patients may need to travel to Petoskey—a distance of over 90 miles—to receive radiation therapy as part of their cancer treatment. The fully funded Road-to-Recovery program is available five days a week free of charge to anyone in the eastern Upper Peninsula. A hospital-owned van is driven by a volunteer driver from the MyMichigan Medical Center Sault location to scheduled pick-up locations along the I-75 corridor to Petoskey. Service times are coordinated with McLaren Northern Michigan’s oncology group so all the patients using this service have aligned appointment times. Pins shared that one noteworthy ancillary benefit of this program has been the peer support and relationship building that resulted from patients traveling together for extended periods while going through a similar treatment experience.

A second transportation solution utilized by MyMichigan Medical Center Sault is the Rides-to-Wellness Program, a partnership effort with local transportation companies and Connect UP. Patients can use this service to travel to other appointments or patient care services and serves as a critical stopgap in ensuring patients have somewhere to turn for time-sensitive transportation needs. Pins shared that the patient testimonials from those utilizing the service are helpful evidence of its value to the eastern Upper Peninsula (Figure 2).

Figure 2.

MyMichigan Medical Center Sault identified several lessons learned from delivering its Rides-to-Recovery Program over the last 10 years and applied many of those lessons to the development of its more recent Rides-to-Wellness Program. Pins also shared several tips for starting similar hospital-based transportation support programs at other locations throughout the state (Figure 3).

Figure 3.

Those who missed the workgroup and would like to learn more about these two programs, how they are managed, and how they were developed can review the full recording here. MVC is excited to offer a new rural health workgroup series quarterly in 2024. Contact MVC if you are interested in receiving invitations to those workgroups.

10 Aug 2023
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MVC Rural Health Meeting Summary: Delivering Value in Rural and Northern Michigan

MVC Rural Health Meeting Summary: Delivering Value in Rural and Northern Michigan

August 10, 2023 | 0 Comments | , ,

This Wednesday, the Michigan Value Collaborative (MVC) held its first collaborative-wide rural health meeting for members. With over 50 participants representing rural and critical access hospitals (CAH), physician organizations (POs), and participating quality networks, this virtual meeting was dedicated to discussing the unique quality improvement efforts and challenges that exist within rural healthcare.

MVC Director Hari Nathan, MD, PhD, kicked off Wednesday’s meeting with an update from the MVC Coordinating Center (see slides). Honoring MVC’s 10-year anniversary, Dr. Nathan highlighted important milestones from the last decade that contributed to MVC’s continued efforts to deliver high-value healthcare in all areas of Michigan. Dr. Nathan shared updates pertaining to the launch of MVC’s new emergency department (ED)-based episodes, the recent addition of a CAH comparison group in its reporting, expanded CAH membership (Figure 1), and MVC’s plan to offer a rural health workgroup series in 2024.

Figure 1.

Following Dr. Nathan’s introduction and collaborative-wide updates, MVC Senior Analyst Julia Mantey, MPH, MUP, provided an in-depth presentation of MVC’s new ED-based episodes, which were developed in collaboration with the Michigan Emergency Department Improvement Collaborative (MEDIC). Read this recent blog post for more information on MVC’s ED-based episode structure and utilization or view Ms. Mantey’s slides here.

After introducing the components of MVC’s ED-based episodes, Ms. Mantey presented an unblinded data session illustrating ED-based episode data for MVC’s rural hospital members. When considering both rural non-CAH ED-based episodes and CAH ED-based episodes, chest pain was the most frequent condition observed. Due to its high volume in the ED, MVC produced unblinded rural hospital data using ED-based episodes for 30-day secondary ED visits among patients with a primary diagnosis of chest pain. In analyzing this data, MVC analysts discovered a correlation between patient follow-up rates and 30-day secondary ED visit rates. Patients who receive follow-up care are less likely to return to the ED in the 30 days following their initial index discharge, and the rate of secondary ED visits is smallest among patients who received follow-up care within one week of discharge (Figure 2).

Figure 2.

Following the unblinded data presentation, MVC received input from participants about additional analyses that would be useful, such as evaluating the correlation between the availability of nearby urgent care facilities and the rates of primary and secondary ED visits. Such suggestions were noted as MVC works to expand its CAH and ED-based episode data reporting.

Following the unblinded data session, Ross Ramsey, MD, CPEM, FAAFP, President and Chief Executive Officer of Scheurer Health, delivered a presentation on common rural health challenges and Scheurer Health’s recent efforts to improve the quality of care for its rural population. Dr. Ramsey emphasized that rural areas are associated with higher poverty rates, larger proportions of elderly individuals, a higher percentage of patients who are uninsured, and a higher prevalence of chronic health problems such as substance abuse and illnesses related to environmental exposures. Dr. Ramsey highlighted several focus areas at Scheurer Health to improve the value of care for its patients: wellness visits, transitional care management, remote patient monitoring, and ED follow up. As seen in Figure 3, Scheurer Health increased wellness visit participation by 32.8% over the last six years. For more details about Scheurer Health’s strategies and success stories, view Dr. Ramsey’s slides here.

Figure 3.

After Dr. Ramsey’s insightful presentation, MVC welcomed Mariah Hesse, MSN, CENP, President of the Michigan Critical Access Hospital Quality Network (MICAH QN) and Chief Nursing Officer at Sparrow Clinton Hospital. Her presentation (see slides) provided an overview of core components of the quality network, highlighting its foundational pillars of success (Figure 4), in addition to featuring the network’s accomplishments and the benefits of participation by Michigan’s 37 CAHs. MICAH QN ensures representation for CAHs on national and state committees and serves as a resource to Michigan CAHs on performance improvement tools and measures. Her presentation also referenced several key priorities for healthcare in rural Michigan, such as meaningful benchmarking focused on outpatient care, recovery from challenges experienced during the pandemic, and improving healthcare access and equity.

Figure 4.

MVC looks forward to continued partnership with members based in rural communities to support the delivery of sustainable, high-value care through high-quality data analytics, collaboration, and innovation.

The slides from Wednesday’s meeting have been posted to the MVC website and a recording of the meeting is available here. If you have questions about any of the topics, contact the MVC Coordinating Center. MVC’s next collaborative-wide meeting will be in person on Friday, October 20, 2023, in Lansing, MI.

04 May 2023
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MVC Announces Summer Date for New Virtual Rural Health Meeting

MVC Announces Summer Date for New Virtual Rural Health Meeting

May 4, 2023 | 0 Comments | ,

MVC will host a special virtual event this summer for its rural and northern Michigan members. The new MVC Rural Health Meeting is modeled after MVC’s collaborative-wide meetings that are offered in person in the spring and fall. This tailored member meeting differs in that its guest speakers and unblinded data presentations will focus on the unique challenges and opportunities in delivering value-based healthcare in rural or low-density communities. The event will take place over Zoom on Wednesday, August 9, 2023, from 10 a.m. - 12 p.m.

The Collaborative has diversified in recent years with the addition of more rural-based hospitals and physician organizations as well as more representation throughout Northern Michigan, including critical access hospitals. These sites play an integral role in the health system and have a unique care delivery experience.

According to the Centers for Medicare and Medicaid Services (CMS), rural providers have higher performance quality measures than their urban counterparts in areas such as safety, community engagement, efficiency, and cost reduction. At the same time, however, they also face unique challenges related to low patient volumes, higher rates of chronic disease, insufficient workforce recruitment and retention, and low reimbursement rates, among others.

It is these unique strengths and challenges that will be the focus of the August 9 agenda, along with unblinded MVC data that caters to priority conditions and areas of care for rural providers. If your hospital or physician organization is interested in presenting on a recent rural health initiative or would like to request data on a specific area of care, please contact the MVC Coordinating Center 

16 Jun 2022
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New MVC Northern Summer Meeting Planned for August

New MVC Northern Summer Meeting Planned for August

June 16, 2022 | 0 Comments | , ,

MVC will launch a new in-person event this summer when it hosts members and speakers from Northern Michigan. This new MVC Northern Summer Meeting is modeled after the collaborative-wide semi-annual meetings, but it aims to focus on unique challenges and opportunities in delivering healthcare in this part of the state. The event will take place on August 18, 2022, from 12-5 p.m. at the Great Wolf Lodge in Traverse City, MI.

As MVC has gained new members, it has also diversified with the addition of more rural and critical access hospitals. These types of sites – many of which are located in the upper peninsula or northern half of the lower peninsula – play an integral role in the health system and have a unique care delivery experience. According to the Centers for Medicare and Medicaid Services (CMS), these types of hospitals have higher performance quality measures than their urban counterparts for areas such as safety, community engagement, efficiency, and cost reduction. At the same time, however, they also face unique challenges related to low patient volumes, higher rates of chronic disease, insufficient workforce recruitment and retention, and low reimbursement rates, among others.

It is these unique strengths and challenges that will be the focus of the day’s agenda, which will include speakers representing area hospitals, rural health organizations, community agencies, and the MVC Coordinating Center. The event’s keynote speaker will be Crystal Barter, MSA, Director of Programs and Services for the Michigan Center for Rural Health. Her presentation on “Michigan’s Rural Health Landscape: Challenges and Opportunities” will set the stage for the afternoon and be followed by speakers on specific topics, such as Hospital at Home care models and the aging population.

The other speakers include Stephanie Pins, MSA, Director of Quality Management, Risk, and Compliance, and Kristine Boyer, MSN, RN, Clinical Quality Manager, of MyMichigan Medical Center - Sault; Dr. Aditya Neravetla, MD, Chief Medical Officer at Munson Healthcare Grayling Hospital; and Jenna Lindholm, RN, CCM, Clinical Quality Supervisor at the Region 9 Area Agency on Aging.

The MVC Coordinating Center will also provide its latest updates as well as unblinded data to encourage member collaboration. The event includes dedicated networking sessions at the start and end of the day’s agenda when members can compare notes and glean ideas from peers.

MVC distributed invitations to northern members at the beginning of June and plans to share the full agenda with additional event specifics in the coming weeks. Those members who received invitations are encouraged to RSVP now.

If you have any questions about the upcoming event, contact the MVC Coordinating Center at michiganvaluecollaborative@gmail.com.

16 Sep 2021
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Approach to quality improvement unique for rural hospitals

Approach to quality improvement unique for rural hospitals

September 16, 2021 | 0 Comments | , ,

Quality improvement is a key effort for healthcare systems and a driving force behind the work of the Michigan Value Collaborative. It is also an increasingly complex task with significant implications. Not surprisingly, quality improvement is not a one-size-fits-all approach, with the challenges impacting hospitals varying significantly by factors such as size and location. This variability showcases the importance of sharing tailored resources among Collaborative members.

Critical-access hospitals (CAHs) are the newest type of members to join the Collaborative. They play an important role in the healthcare system by caring for rural patients who might not otherwise have access to inpatient services. Defined as hospitals maintaining no more than 25 acute care beds and located more than 35 miles from the nearest hospital, they are unique in their populations, services, and structure. The majority of their patients would have to drive 30 minutes or more for an alternative hospital, and many communities have no alternative. Their offerings and size are reflective of the communities they serve, with services such as emergency care, inpatient care, laboratory testing, rehabilitation, long-term care, maternity care, home health care, and even primary care. As a result, their capacities, priorities, and challenges differ from those of their larger colleagues, as do their quality improvement efforts.

For example, a 2015 report from the National Quality Forum titled, “Performance Measurement for Rural Low-Volume Providers,” highlights several challenges to quality improvement in rural areas including fewer providers, lack of information technology, and fewer people to share the workload. Furthermore, rural hospitals often don't meet patient volume thresholds that are required for meaningful comparative analyses. It is critical, therefore, that CAH facilities are connected to resources tailored to their circumstances. One such resource is the 2021 Small Rural Hospital Blueprint for Performance Excellence and Value, produced by the National Rural Health Resource Center.

The purpose of this Blueprint is to aid rural hospital leaders in taking a comprehensive systems approach to quality improvement using factors and strategies relevant to small rural hospitals. Guided by the components of the Baldrige Framework that first took hold in healthcare over 20 years ago, the Blueprint outlines typical challenges, factors for success, and relevant resources for seven key inter-linked focus areas (see Figure 1): leadership; strategic planning; patients, partners, and communities; measurement, feedback, and knowledge management; workforce and culture; operations and processes; and impact and outcomes.

Figure 1.

The Blueprint also incorporates specific comments and feedback shared during the Small Rural Hospital Performance Excellence Summit that was held in the spring of 2021. For instance, within the section on leadership, the Blueprint suggests that educating and engaging the CAH’s board members on healthcare trends and issues is a critical factor of success, in large part because board members in rural areas often do not have a healthcare background. A quote from the Summit on this issue reads, “changes in healthcare are complicated, particularly for those that don’t spend all day every day focused on it.” The Blueprint then recommends resources listed in its appendix that are specifically designed for engaging CAH board members. In addition, a full companion resource focused on related strategies and resources for state flex programs is also available.

CAHs are an important piece of the healthcare puzzle and, like their larger colleagues, they stand to benefit significantly from quality improvement efforts. In fact, an October 2019 CMS fact sheet, “CMS Hospital Value-Based Purchasing Program Results for Fiscal Year 2020,” looked at adjustments made for Medicare payments to hospitals based on their performance on a set of quality measures. Compared to urban hospitals, rural and smaller hospitals generally performed better in both efficiency and cost reduction, among other areas.

The MVC Coordinating Center established regions within its membership in order to help hospitals network and share practices with their peers. Many of the CAH members within the Collaborative operate in region 1 in the northern parts of the state, and a regional networking event was held for region 1 earlier this week. The Coordinating Center is proud of its diverse membership and continues to encourage facilities and POs to leverage the knowledge of peers who operate in a similar capacity so that, together, members can improve the value of healthcare for Michigan patients. If your facility or PO is utilizing a resource that would benefit the work of a peer institution, please contact the Coordinating Center at michiganvaluecollaborative@gmail.com so it may be shared with the Collaborative.