In January, MVC hosted two virtual workgroup presentations – the first a sepsis workgroup focused on the development of a system-level sepsis improvement plan, and a health in action workgroup focused on the implementation of a community paramedicine program. MVC hosts two virtual workgroups per month with topics rotating between post-discharge follow-up, sepsis, cardiac rehabilitation, rural health, preoperative testing, and heath in action (ad hoc focused topics). Each month, the MVC Coordinating Center publishes key highlights from the past month’s presentations to support resources and best practice sharing across the state.
January Sepsis Workgroup: Munson Medical Center
On Jan. 14, MVC hosted its first sepsis workgroup of 2025 with a presentation on Munson Healthcare’s system-level sepsis improvement plan. Munson representatives who contributed to the presentation included Alex Callaway, MBA, CPHQ, CPPS, Director of Quality & Patient Safety; Diane Barton, MHA/MSN, CPHQ, CPPS, Director of Organizational & Clinical Quality; Jennifer Bentley, RN, BSN, Nursing Quality Coordinator; and Stephanie Bowen, RN, BSN, Nursing Quality Coordinator.
Barton commented that sepsis care became one of Munson Healthcare’s system-level driving strategies several years ago. This focus was partially driven by the system not performing well in comparison to state and national benchmarks but also because sepsis was found to be the number one cause of death for patients across Munson Healthcare.
With a goal to improve both internally as well as in comparison to state and national peers, Barton noted that early on Munson Healthcare identified the CMS SEP-1 bundle as a metric to guide their progress with quality improvement efforts. The CMS SEP-1 bundle is a protocol for treating patients with severe sepsis or septic shock focusing on early intervention and timely recognition of sepsis. It has been directly correlated to reduced mortality and improved patient outcomes.
Barton explained that since Munson is a relatively young system, they utilized an A3 problem solving system to examine the current state of sepsis management across all eight Munson Healthcare sites. With a system-level focus in mind, they created both site and system-level sepsis teams that engaged a variety of team members including representation from direct care providers and support services. The presenters then explained that to ensure provider buy-in, they first needed to develop a standard for monitoring sepsis compliance outcomes and the accompanying feedback pathways to provide up-to-date information to clinicians and quality staff.
At the start, Barton notes they were meeting compliance rates of only 60% but have recently seen less variation in their CMS SEP-1 bundle compliance and are encouraged by this trend. Callaway explained that over time they have modified their approach in response to provider feedback; for example, they eliminated the automated Cerner Sepsis Advisor alert in preference of a Sepsis Power Plan order set. Overall, the presenters noted that the improvement plan implemented by Munson Healthcare has had an overall positive impact on the system.
Following the presentation by Munson Healthcare, MVC Site Engagement Coordinator Emily Bair, MS, MPH, RDN, provided a brief review of the Program Year 2026-2027 sepsis value metric changes for the MVC Component of the BCBSM P4P Program. To better align with HMS sepsis measures, the MVC sepsis value metric transitioned from a readmission measure in PYs 2024-2025 to a follow-up measure in PYs 2026-2027. Bair noted that, following these changes, MVC observed a nearly fourfold increase in the number of participating P4P hospitals that selected the “14-day follow-up after sepsis” value metric.
Blinded MVC data for 14-day outpatient follow-up rates among patients hospitalized for sepsis was then shared with the workgroup attendees (Figure 1). The data showed an MVC All follow-up rate of 57.9% based on claims data for 30- and 90-day inpatient or surgical episodes of care for adults with index admission between 1/1/2022 and 12/31/2023. The hospital-level distribution of 14-day follow-up rates among patients hospitalized for sepsis ranged from 20% to 68% across MVC’s membership.
Bair closed out the sepsis workgroup by facilitating discussion about 2025 organizational goals related to sepsis and the specific strategies care teams plan to implement in service of those goals. The interventions shared throughout Munson’s presentation and MVC’s blinded data inspired robust discussion about goals and strategies across the collaborative. Common discussion themes for sepsis efforts in 2025 included:
- Building upon 2024 successes
- Inclusion of clinical champions to sepsis teams
- Addition of inpatient sepsis cases into fallout tracking
- Implementation of data tracking and feedback communication strategies
- Standardization of documentation and order sets across hospital systems
Jan. 14, 2025: MVC Sepsis Workgroup
January Health in Action Workgroup: Tri-Hospital EMS
The second workgroup of 2025 focused on a bird’s eye view of community paramedicine programming. This workgroup featured a presentation by Amanda Biskner, RN, Paramedic, CP-C, the Community Paramedicine Coordinator for Tri-Hospital EMS in St. Clair County, Michigan. The presentation reviewed the benefits and parameters of community paramedicine as well as the steps taken to implement a program in St. Clair County.
The practice of community paramedicine (CP) includes providing “out of hospital” care for non-emergent patients in their own home while also tending to their social determinants of health to improve overall quality of life. The CP’s ability to interface with the 9-1-1 system, extensive education in various topics including acute and chronic care, and license to utilize EMS and CPP protocols prior to PCP contact are just a few items that separate these practitioners from mobile integrated healthcare (MIH) and home health care programs. Bickner summarized the various services that community paramedics may cover within a patient visit (Figure 2).
Biskner described the process by which the Tri-Hospital EMS community paramedicine program was initiated, starting with identifying a portion of the objectives for the 2023-2027 St. Clair County Community Health Improvement Plan (CHIP) that could be supported by the program. Next, a pilot program was launched, and between June and October 2024 a total of 12 patients were enrolled and 45 visits completed through the program.
While the established goals for the trial were met –such as increased communication, healthcare access, patient satisfaction, and experience in care transitions – Biskner explained that there remain challenges to program expansion. Even though nearly 100 EMS agencies in 33 states across the U.S. have launched some version of a community paramedicine program, Biskner noted that funding and reimbursement issues are likely to continue since community paramedicine is not yet standardized in its training, licensure, or practice protocols. Increased community education, exposure, and relationships with local healthcare authorities are the primary methods Biskner recommended for expanding community paramedicine opportunities to other communities.
Jan. 30, 2025: MVC Health in Action Workgroup
In February, MVC will host two more virtual workgroups. The first workgroup on Tues., Feb. 11 will focus on cardiac rehabilitation, and the next on Thurs., Feb. 27 will feature a health in action workgroup focused on patient journey mapping. To register for these or other future workgroups, please view the 2025 calendar on MVC’s events page [LINK]. If you are interested in leveraging MVC’s robust claims data and data specialists to inform a local or system-level quality improvement effort, reach out to the MVC Coordinating Center [EMAIL].